"Search Subscribers for" - issue

[bambi]

Hello fellow TELEX OPERATORS

My T100 seems to be in an I-TELEX loop.

When I go to call out it will print
"SEARCH SUBSCRIBERS FOR:"

and I cannot find out how to get out of this loop.

I cannot dial other TELEX operators.
Can someone please tell me how to disable this loop please?

NOTE: My double current Terminals (SAGEM TX-20, TX-35E) can dial out as usual.

It is just the Siemens T100 that seems to be caught in the loop.
Thank you
-byes- bambi:

[bambi]

Hello Bambi,

it seems to me, that your "system" is dialling twice a zero.

Usually you have to dial a zero to reach external i-telex subscribers. If you dial a zero a second time you reach the subscriber information.

Can you check your configuration where the second zero will be generated?

Maybe for diagnosis, it could be useful to change the i-telex configuration "Outside line number" to any other number than a zero, which is not in use at internal extensions. e.g. 9

[bambi]

Thank you Wolfgang for your diagnosis as to what is happening.

I tried changing the outside number to 8 and 9 for calling but I-Telex just cut the line.
I reinstalled the I-TELEX firmware, but there was no improvement.
It is very strange.
I will keep trying other things.
Thank you for your help.
-byes- bambi:

[bambi]

UPDATE: With the T100, I notice I cannot call my other terminals from it either.
But I can call the T100 from the other terminals.

I cannot go into LOC mode either from the T100