Can receive calls but cannot dial out - Help RQ Thema ist als GELÖST markiert

Technischer Support bei Problemen mit i-Telex sowie dessen Komponenten.

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bambi
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Can receive calls but cannot dial out - Help RQ

#11

Beitrag: # 43667Beitrag bambi »

Hello detlef:

Thank you for your message.

Yes I can send messages to my I-TELEX from the WinTLX software successfully
Thank you

Topic author
bambi
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Can receive calls but cannot dial out - Help RQ

#12

Beitrag: # 43668Beitrag bambi »

Hello detlef:
It seems I can ping

C:\Users\Administrator>ping tlnserv.teleprinter.net

Pinging tlnserv.teleprinter.net [81.14.237.129] with 32 bytes of data:
Reply from 81.14.237.129: bytes=32 time=329ms TTL=48
Reply from 81.14.237.129: bytes=32 time=329ms TTL=48
Reply from 81.14.237.129: bytes=32 time=332ms TTL=48
Reply from 81.14.237.129: bytes=32 time=330ms TTL=48

Ping statistics for 81.14.237.129:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 329ms, Maximum = 332ms, Average = 330ms

Thank you
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detlef
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Can receive calls but cannot dial out - Help RQ

#13

Beitrag: # 43670Beitrag detlef »

bambi hat geschrieben: Do 18. Apr 2024, 23:41 Yes I can send messages to my I-TELEX from the WinTLX software successfully
Thank you
Can you also send messages to other i-Telex systems?

Is the computer running WinTlx on the same network as the i-Telex system?
Zuletzt geändert von detlef am Fr 19. Apr 2024, 00:07, insgesamt 3-mal geändert.
Gruß, Detlef

i-Telex: 7822222 (T1000), 114288 (F1300), 211230 (T100Z), 96868 (T37), 24394 (T68d)
Konf.-Dienst: 11160/11161, Rundsender: 11162/11163 , Baudot-Bilder: 11166, Chat-GPT: 11168
Mail-/Fax-Dienst: 11170/11171, News-Ticker: 11180/11181, hist. Ausk.: 40140, Wetter: 717171
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detlef
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Can receive calls but cannot dial out - Help RQ

#14

Beitrag: # 43671Beitrag detlef »

bambi hat geschrieben: Do 18. Apr 2024, 23:45 It seems I can ping
So we need to figure out why you are getting this "subscribe server can not be found" messages.

Do get this messages all the time?

Is the computer you are pinging from on the same network as the i-Telex system?
Gruß, Detlef

i-Telex: 7822222 (T1000), 114288 (F1300), 211230 (T100Z), 96868 (T37), 24394 (T68d)
Konf.-Dienst: 11160/11161, Rundsender: 11162/11163 , Baudot-Bilder: 11166, Chat-GPT: 11168
Mail-/Fax-Dienst: 11170/11171, News-Ticker: 11180/11181, hist. Ausk.: 40140, Wetter: 717171

Topic author
bambi
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Can receive calls but cannot dial out - Help RQ

#15

Beitrag: # 43672Beitrag bambi »

Hello Detlef:

1. I cannot call others with WinTLX as I get this error:
REPLY SERVER ERROR

UPDATE 27387 ERROR

0 ENTRIES FOUND

2. Yes Computer and I-TELEX are using the same modem
Thank you
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detlef
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Can receive calls but cannot dial out - Help RQ

#16

Beitrag: # 43673Beitrag detlef »

Ok, that looks a bit strange. I need the WinTlx log file. Can you set up a log file path in WinTlx setup, try connecting another number again and send me the log file via PN?
Gruß, Detlef

i-Telex: 7822222 (T1000), 114288 (F1300), 211230 (T100Z), 96868 (T37), 24394 (T68d)
Konf.-Dienst: 11160/11161, Rundsender: 11162/11163 , Baudot-Bilder: 11166, Chat-GPT: 11168
Mail-/Fax-Dienst: 11170/11171, News-Ticker: 11180/11181, hist. Ausk.: 40140, Wetter: 717171

Topic author
bambi
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Can receive calls but cannot dial out - Help RQ

#17

Beitrag: # 43674Beitrag bambi »

PM sent

The message I get when trying to call another TLX is:
{errStr}

Topic author
bambi
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Can receive calls but cannot dial out - Help RQ

#18

Beitrag: # 43675Beitrag bambi »

UPDATE: I reinstalled the I-TELEX firmware. I can now call out, and after the IP number changed and placing that in the modem settings, i can now also receive calls. How bizarre...?
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detlef
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Can receive calls but cannot dial out - Help RQ

#19

Beitrag: # 43677Beitrag detlef »

bambi hat geschrieben: Fr 19. Apr 2024, 01:14 The message I get when trying to call another TLX is: {errStr}
That looks like an error in the WinTlx logging. :suspect:
Could you send me a complete log file of a failed connection?

Did you update i-Telex to a different version?
Gruß, Detlef

i-Telex: 7822222 (T1000), 114288 (F1300), 211230 (T100Z), 96868 (T37), 24394 (T68d)
Konf.-Dienst: 11160/11161, Rundsender: 11162/11163 , Baudot-Bilder: 11166, Chat-GPT: 11168
Mail-/Fax-Dienst: 11170/11171, News-Ticker: 11180/11181, hist. Ausk.: 40140, Wetter: 717171

Topic author
bambi
Rank 1
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Beiträge: 17
Registriert: Mi 19. Okt 2022, 04:57
Hauptanschluß: 27387

Can receive calls but cannot dial out - Help RQ

#20

Beitrag: # 43678Beitrag bambi »

Hello Detlef:

It was the same version of I-TELEX.

I don't have any more of the log, sorry
Did you make a WinTLX Upper Case version?

Thank you
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